Search
Home >  Customer Service >  Appointment Scheduling
Appointment Scheduling

 Urgent Care & Emergencies

For urgent or acute needs, please call our appointment desk at (210) 614-4544, and we will arrange for you to be seen on short notice.

If you are in significant pain or feel your condition is critical, go directly to the nearest hospital emergency room and ask their staff contact our office. A Urology San Antonio physician will respond immediately.

Calls made after-hours should be reserved for urgent medical matters only. Our answering service will forward your message to the physician on duty and he or she will respond promptly.


 Routine Office Appointments

Each of our clinic locations is open Monday through Friday from 8 a.m. to 5 p.m.; however, individual physician schedules vary. To review a doctor's appointment (clinic) and surgery availability, visit his or her profile page.

To schedule a routine office appointment, call the clinic location of the urologist you would like to see. If you need assistance selecting a urologist, you may call our main appointment desk at (210) 614-4544,  and our representatives will assist you in selecting a health care professional for your individual medical needs. 

Please Note: Patients with HMO types medical insurances must contact their family doctor to obtain authorization before scheduling an appointmet with a medical specialist such as a urologist. PPO insurances permit patients to schedule appointments directly with a urologist or other medical specialist and do not require a authorization from a family doctor.

When calling for an appointment, please be prepared to provide the following information:

  • Patient's name
  • Patient's date of birth 
  • Mailing address
  • Daytime phone number
  • Insurance information
  • Name of the physician who referred you to Urology San Antonio (self referrals are welcome too)
  • Reason for the appointment or a brief description of your symptoms

If you are a new patient or have not visited us in more than two years, we will mail you a New Patient Packet that includes helpful information about our practice as well as forms that you should complete and return to your urologist's office prior to your appointment.

As a friendly reminder, we will call you two days in advance of your scheduled visit. If for any reason you are unable to make your appointment, please call our appointment desk 24 hours in advance to cancel and reschedule.


 Language Services
We believe patients receive superior medical care when they can communicate with their doctor in the language that they prefer. Bilingual (English and Spanish) staff members are available to serve patients and act as interpreters at every Urology San Antonio clinic. In addition, many of our urologists are fluent in Spanish. For information about the languages spoken by a specific doctor, vist that doctor's profile page or ask our team members when you call to schedule your appoinment.

General Urology
Women's Services
Men's Services
Sexual Health
Urinary Difficulties
Urologic Cancer
Read Our Love Notes. See what patients are saying about us.